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Services

Services built to turn visitors into paying customers.

A deliberately short list, so every piece is done properly. Here's what's included, who it's for and what it costs.

Custom website design

1–3 weeksFlat-fee quote

A website built from scratch around your brand and the one action that makes you money.

Who it's for
Businesses with no website — or a template site that looks like everyone else's.
Problem it solves
Customers decide in five seconds. Look dated and they call a competitor instead.
What you can expect
More calls and form fills from traffic you're already getting.

What's included

  • Discovery call, sitemap and page plan
  • Custom design — never a recycled template
  • Mobile, tablet and desktop layouts
  • Contact forms, click-to-call and Google Maps
  • On-page SEO basics and Google indexing
  • Launch, testing and a training walkthrough
  • Mobile responsive
  • SEO ready
  • Fast loading
  • Contact forms
  • Google Maps
Get my free quote

Website redesigns

1–2 weeksFlat-fee quote

A dated, slow website rebuilt modern and fast — without losing what already works.

Who it's for
Businesses with a site that's 5+ years old, slow on phones, or hard to update.
Problem it solves
Every day an old site is live, it quietly sends customers to someone else.
What you can expect
Faster load times, a current look, and the rankings you already earned.

What's included

  • Audit of your current site, speed and rankings
  • Modern rebuild using your existing content
  • Performance and Core Web Vitals improvements
  • Redirects so you keep your search traffic
  • Refreshed photography and copy polish
  • Mobile responsive
  • Fast loading
  • Keeps your rankings
  • Contact forms
Get my free quote

Basic local SEO

1 week setupFlat-fee quote

The local search fundamentals that help neighbors find you first.

Who it's for
Businesses that don't show up in the Google map pack for their own town.
Problem it solves
If you're invisible on the search that matters, the job goes to whoever isn't.
What you can expect
Clean local listings and town pages built to be found around the lake.

What's included

  • Google Business Profile setup or cleanup
  • Title tags, descriptions and heading structure
  • Location pages for the towns you serve
  • Local business schema markup
  • Sitemap, indexing and Search Console setup
  • Google Business Profile
  • Google Maps
  • Town pages
  • Schema markup
Get my free quote

Simple AI chatbots

3–5 daysFlat-fee quote

An on-site assistant that answers questions and captures leads after hours.

Who it's for
Businesses answering the same five questions daily, or missing evening inquiries.
Problem it solves
Nobody waits until morning. They message the next business on the list.
What you can expect
Leads captured at 9pm and fewer interruptions during your workday.

What's included

  • Trained on your services, hours and pricing
  • Answers FAQs 24/7 in your brand voice
  • Collects name, phone and job details
  • Emails each conversation straight to you
  • Simple handoff to a real phone call
  • AI chatbot
  • 24/7 lead capture
  • Mobile responsive
  • Email alerts
Get my free quote

Website maintenance

OngoingFlat-fee quote

Your site kept current, secure and fast — with a real person to text when something looks off.

Who it's for
Owners who don't want to log in, troubleshoot, or chase a developer.
Problem it solves
Neglected sites break, get flagged insecure, and show last season's pricing.
What you can expect
A site that stays accurate and online without eating your time.

What's included

  • Content, photo and pricing updates
  • Security patches and regular backups
  • Uptime and performance monitoring
  • Priority response on change requests
  • Ongoing support
  • Backups
  • Security patches
  • Priority changes
Get my free quote

Practical AI business tools

3–7 daysFlat-fee quote

Small AI helpers that handle the repetitive work so you can stay on the job.

Who it's for
Owners buried in inbox replies, quote follow-ups and chasing paperwork.
Problem it solves
Admin time is unbilled time — and slow replies lose the job to a faster competitor.
What you can expect
Faster responses, fewer dropped leads, and hours back each week.

What's included

  • Instant auto-replies to new inquiries
  • Plain-English summaries of every lead
  • Automatic follow-ups on open quotes
  • Lead routing to your email or phone
  • Training so your team can run it
  • Auto-replies
  • Lead summaries
  • Follow-ups
  • Email alerts
Get my free quote

Domains, hosting & support

Same weekFlat-fee quote

Straight answers on domains and hosting — set up right, and always in your name.

Who it's for
Owners unsure where their domain lives or who controls their website.
Problem it solves
Locked-out accounts and mystery renewals turn a small change into a big headache.
What you can expect
Full ownership, clean accounts, and one person to call when you need help.

What's included

  • Domain purchase or transfer guidance
  • Hosting recommendations for your budget
  • Professional email setup help
  • Everything registered in your name
  • Friendly ongoing support by phone or text
  • You own it
  • Hosting guidance
  • Email setup
  • Ongoing support
Get my free quote

Not sure what you need?

Tell us what isn't working — quiet phone, dated site, no leads — and we'll recommend the smallest fix that solves it. If something isn't worth paying for, we'll say so.

Start my website

Computer & mobile device services

Full-service tech help for your home and small business.

Fast, honest and reliable repair, recovery and setup for residential and small business customers across Lake Norman. We diagnose first, explain what we find in plain English, and quote before any work begins.

  • Fast, honest & reliable
  • Residential & small business
  • Transparent diagnostics before repairs
  • Affordable, upfront pricing
  • Friendly, professional service
  • On-site & remote support
  • Clear communication throughout

Computer diagnostics & troubleshooting

  • Complete hardware and software diagnostics
  • Performance evaluations
  • Startup and boot issues
  • Blue screen and crash troubleshooting
  • Slow computer optimization

Computer repair

  • Desktop and laptop repair
  • Hardware replacement
  • Software troubleshooting
  • Operating system repair
  • Driver issues
  • Peripheral setup

Virus & malware removal

  • Virus removal
  • Malware removal
  • Spyware removal
  • Ransomware cleanup (when possible)
  • Security scans
  • System hardening and protection recommendations

Data recovery

  • Deleted file recovery
  • Damaged drive recovery (when possible)
  • External drive recovery
  • Flash drive recovery
  • Memory card recovery
  • Data migration to new computers

Backup & disaster recovery

  • Automated backup solutions
  • External drive backups
  • Cloud backup setup
  • Disaster recovery planning
  • Data restoration
  • Business continuity recommendations

Computer upgrades

  • SSD upgrades
  • Memory (RAM) upgrades
  • Graphics card installation
  • CPU upgrades (when supported)
  • Storage expansion
  • Performance optimization

Custom PC builds

  • Gaming computers
  • Workstations
  • Office PCs
  • Budget builds
  • High-performance builds
  • Consultation on component selection

Software services

  • Windows installation and reinstallation
  • Operating system upgrades
  • Software installation and troubleshooting
  • Driver installation
  • Microsoft Office setup
  • Printer installation
  • Email setup

Mobile device services

  • Smartphone and tablet troubleshooting
  • Device and new device setup
  • Data transfer
  • Backup and restore
  • Email configuration
  • App troubleshooting
  • Performance optimization

Not sure what's wrong? Start with a free consultation.

Tell us what your computer, phone or tablet is doing. We'll run a transparent diagnostic, tell you honestly whether it's worth repairing, and keep you updated at every step. On-site and remote support available where applicable.

The difference

Why businesses choose Lake Norman Web Solutions.

Most owners have already been burned once by a web designer. Here's the honest side-by-side of how we work differently.

Turnaround

Typical designer: Weeks of silence, vague timelines

Lake Norman Web Solutions: 1–3 weeks, dates agreed in writing

Design

Typical designer: Recycled templates you've seen before

Lake Norman Web Solutions: Custom design built around your brand

Communication

Typical designer: Ticket queues and slow replies

Lake Norman Web Solutions: Direct line to the person building it

Pricing

Typical designer: Hourly creep and surprise invoices

Lake Norman Web Solutions: One flat fee, quoted up front

Mobile

Typical designer: Desktop-first, squeezed onto phones

Lake Norman Web Solutions: Mobile-first, tested on real devices

Purpose

Typical designer: A brochure that just sits there

Lake Norman Web Solutions: Built to generate calls and leads

Support

Typical designer: Locked contracts or radio silence

Lake Norman Web Solutions: Local NC support, no contract required

Ask any other designer for these in writing. We put them in every quote.

Request my free quote

How we differ from a big marketing agency.

Large agencies are built for large budgets. We're built for local business owners who want good work, a straight answer and a fair price.

  • You talk to the builder

    No account manager, no ticket queue. The person answering your call is the person building your site.

  • Plain English, always

    No jargon and no buzzwords. You'll understand exactly what you're paying for and why it matters.

  • Weeks, not months

    Big agencies stack you behind twelve other accounts. We keep the schedule small on purpose.

  • We know this market

    We live here. We know how customers around the lake search, compare and decide.

  • Honest pricing

    One flat fee agreed up front. No retainers, no hourly creep, no invoice you didn't expect.

  • No lock-in

    You own the site and the domain. Stay because the work is good, not because you're stuck.

What to expect

What to expect working with Lake Norman Web Solutions.

Honest expectations from day one — what's included, how we work together, and what no designer can truthfully guarantee.

What's included

Every website we build comes with:

  • Custom modern design — never a recycled template
  • Mobile-friendly, responsive layout
  • Fast loading performance
  • Contact forms that reach you instantly
  • Basic on-page SEO
  • Google Maps integration where it applies
  • Social media links
  • Secure HTTPS
  • Professional guidance start to finish

What to expect

From the first call to launch day:

  • Clear communication in plain English
  • Regular progress updates
  • Collaboration through the design process
  • Real chances to review and request revisions
  • A site built around your business goals
  • Ongoing support after launch when you want it

What we don't promise

No honest designer can guarantee:

  • #1 rankings on Google
  • Instant leads or sales
  • Overnight business growth
  • Viral success
  • Thousands of visitors the week you launch

What a professional website does give you is a stronger online presence and a solid foundation for marketing and long-term growth.

How long does a website take?

Most sites launch in one to three weeks once your content and photos are ready. You get the timeline in writing before we start.

Do I own my website?

Yes. The site, domain and content are yours outright — registered in your name and portable anytime.

Can I update it myself?

Yes. We walk you through the simple edits at launch, and you're welcome to send changes to us instead if you'd rather stay on the job.

Can you redesign my current website?

Absolutely. We rebuild dated sites to be modern and fast, keeping the content and search rankings you've already earned.

Will my website work on phones?

Every build is designed mobile-first and tested on real phones, tablets and desktops before it goes live.

Can you help with local SEO?

Yes — title tags, town pages, local schema and Search Console setup, plus Google Business Profile setup or cleanup.

Can you add an AI chatbot?

Yes. We build simple assistants trained on your services and hours that answer FAQs and capture leads after hours.

Can you maintain my website after launch?

Yes, and it's always optional. Send a text or email with what you need changed — no required monthly contract.

Can you connect my domain?

Yes. We'll help you buy or transfer a domain, point it correctly, and keep it registered in your name.

Can you set up business email?

Yes. We'll help you get professional email on your own domain and make sure it's delivering properly.

Our philosophy

Our goal isn't simply to build beautiful websites. It's to build websites that help local businesses earn trust, attract customers, and grow over time.

Our process

Six clear steps, no guesswork.

You'll always know what's happening, what we need from you, and what comes next.

  1. 01

    Free consultation

    A short, no-pressure call to learn what your business does, who you serve and what the site needs to accomplish.

    Takes about 15 minutes. Nothing to prepare, nothing to sign.

  2. 02

    Strategy & planning

    You get a written plan and one flat price. No hourly surprises, no scope games — you approve before anything starts.

    Usually in your inbox within one business day.

  3. 03

    Custom design

    We map the pages, gather photos and write or polish your copy, then design the layout around your brand for your review.

    All we need from you: photos, services and pricing. We'll ask for them in one simple list.

  4. 04

    Build

    We build the real thing — fast, responsive, accessible and search-ready — on a private preview link only you can see.

    You get progress updates. Nothing goes public until you say so.

  5. 05

    Review & revisions

    You click through it on your own phone and tell us what to change. Revisions during the build are included in the price.

    We keep adjusting until you're happy — no change-order invoices.

  6. 06

    Launch & ongoing support

    We handle domain, hosting, SEO basics and go-live, then walk you through it and stay available for future updates.

    Everything registered in your name. Text or call us anytime after launch.

Step one takes fifteen minutes and costs nothing. Most owners leave the call knowing exactly what they need — even if it isn't us.

Start my project

Who we help

Industries we serve around the lake.

Local service businesses and shops where one phone call is worth real money. If your customers find you on Google and judge you in five seconds, we've built for your situation.

  • Restaurants & cafés
  • HVAC
  • Roofing
  • Plumbing
  • Electricians
  • Landscaping & lawn care
  • Realtors
  • Dentists
  • Attorneys
  • Auto repair
  • Medical offices
  • Local retail shops

Don't see yours? The approach is the same — get found, look credible, make it easy to contact you. Ask about your industry.

Before you call

The four questions everyone asks first.

How long does it take?

One-page sites launch in about a week. Full multi-page builds take two to three. You get the timeline in writing before we start.

What does it cost?

One flat fee, quoted up front after a free consultation. No hourly billing, no monthly charges, no line items you didn't approve.

Do I own my website?

Yes — the site, the domain and the content are yours outright. Move it or hand it to another developer anytime, no permission needed.

Can you update it later?

Send a text or email with what you want changed and it gets handled. Small tweaks are free for the first 30 days after launch.

Ready for a website that brings in work?

Every week an outdated site stays live is another week of calls going elsewhere. One short call gets you honest advice and a flat quote — usually within one business day.